What it takes to make agentic AI work in retail
Thank you for joining us on the “Enterprise AI hub.”
In this episode of the Infosys Knowledge Institute Podcast, Dylan Cosper speaks with Prasad Banala, director of software engineering at a large US-based retail organization, about operationalizing agentic AI across the software development lifecycle. Prasad explains how his team applies AI to validate requirements, generate and analyze test cases, and accelerate issue resolution, while maintaining strict governance, human-in-the-loop review, and measurable quality outcomes.
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